CRM system development

Looking for expert CRM development services for your business? Look no further! Our team has the expertise to create custom CRM solutions that deliver a seamless and intuitive experience for your users. Whether you need a new CRM developed from scratch or want to update an existing one, we’re here to help.

Features

Why does a company need quality CRM development in 2023?

Improved Customer Service: A CRM system can help businesses provide better customer service by ensuring that all customer interactions are recorded and tracked, allowing for a more personalized and efficient experience.
Improved Customer Service: A CRM system can help businesses provide better customer service by ensuring that all customer interactions are recorded and tracked, allowing for a more personalized and efficient experience.
Increased Sales: A CRM system can help businesses increase sales by enabling sales teams to better manage leads, identify sales opportunities, and track progress towards sales goals.
Enhanced Collaboration: A CRM system can improve collaboration across departments by providing a centralized database of customer information that can be accessed by different teams, allowing for better coordination and communication.
Better Data Management: A CRM system can help businesses manage data more effectively, ensuring that data is accurate, up-to-date, and easily accessible to authorized users. This can help businesses make more informed decisions and improve overall business performance.

We at IT Vision know how to achieve successful results! Our team has developed over 20+ CRM system developed from scratch. In our solution we provide:

Unique customer-oriented UX design

The best technical solution

Support after development for 1 year

For whom is this solution / this product ?

Here are four types of businesses that can benefit from Online Shop development. Our solution is perfect for small and medium-sized businesses in Switzerland, Zurich.

1.
E-commerce Businesses

CRM systems are essential for e-commerce businesses. They improve customer relationships, enable personalized marketing, optimize inventory management, customer service, and marketing campaigns, integrate seamlessly with other systems, and increase efficiency, customer retention, and revenue.

2.
Service-based businesses

CRM development can facilitate a streamlined process for customers to schedule appointments, make service requests, and stay updated on the status of their services. This can enhance the overall customer experience and contribute to improved customer retention rates.

3.
Healthcare Businesses

CRM systems are essential for healthcare organizations. They improve patient care, enable personalized healthcare services, optimize scheduling and treatment tracking, support customer support and patient engagement, integrate seamlessly with other systems, and increase efficiency, patient satisfaction, and success in healthcare.

4.
Travel and Hospitality Businesses

CRM systems are essential for travel and hospitality companies. They improve guest service, enable personalized offers and services, optimize booking management and guest communication, support marketing and guest feedback, integrate seamlessly with other systems, and increase efficiency, guest satisfaction, and success in the travel and hospitality industry.

Recent works

Binance Pay

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GoAlpes

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Advantages

Among the advantages of our development:

Customization. We can create a CRM system tailored to your business’s specific needs, ensuring that it provides the desired functionality and is optimized for your organization’s workflows.

Scalability. We can design a CRM system that grows and evolves with your business, meaning that as you expand, the CRM can handle the increased data, traffic, and users.

Integration. We can integrate your CRM system with other business software, such as accounting, marketing automation, and project management tools, to create a unified technology stack that simplifies your business processes.

Data Analytics. We can design your CRM system to collect and analyze data to provide valuable insights into customer behavior, trends, and preferences. This can help you make more informed decisions and improve your marketing and sales strategies.

Automation. We can incorporate automation features into your CRM system, such as lead scoring, email marketing, and appointment scheduling, to streamline workflows, reduce manual labor, and increase productivity.

Support and Maintenance. We provide ongoing support and maintenance for your CRM system to ensure that it continues to function optimally and meets the evolving needs of your business.

Steps

How do we do it for you?

1.
Discovery Phase

The Discovery Stage in CRM development is an initial phase where a web agency works with the client to gain a comprehensive understanding of their business processes, goals, and challenges.

This stage involves analyzing the company’s sales and marketing strategies, identifying customer pain points, evaluating existing data management systems, and outlining business requirements for the new CRM system.

2.
Super cool WOW UX/UI

In CRM development, UX design refers to the process of designing the user interface and user experience of the CRM software.

This involves creating wireframes, mockups, and prototypes of the CRM interface to ensure that it is intuitive and easy to use for the end-users.

3.
Development

In CRM development, the development stage refers to the process of building the actual CRM system based on the specifications and design created during the previous stages.

This includes writing the code, developing the database architecture, integrating various components, and testing the system to ensure it works as intended.

4.
Strategy of release into the market

The strategy of release into the market in CRM development refers to the process of planning and executing the launch of the CRM software product into the market.

It involves defining the target audience, identifying the appropriate channels for marketing and distribution, and setting goals for the product launch.